Wednesday, August 5, 2009

What is going on with my yahoo mail account?

I have two laptops,one for home and one i can take with me to work.My home laptop will not allow me to access my yahoo mail and i know i have the correct password.I also have a Gmail acct and am having no problems. The yahoo help section is useless.
What is going on with my yahoo mail account?
That means your account is hacked by some one and change your password.In that case You can recover your password through the password recovery page but you must know the security question and essential details of your Friend's account which you enter during the time of registration.





Go here for password recovery help: https://edit.yahoo.com/forgot?login


Provide the following information that you created when first opening your account:


1. Y! ID


2. ZIP Code (for non-U.S. users, please state the name of your country)


3. Birth date


4. Alternate (non-Y! ) email address


5. Current password question and secret answer.





Without any of the above information, you won't be able to retrieve your password.





If you need any technical help contact customer care at:





Yahoo! Mail Technical Help Form


http://help.yahoo.com/l/us/yahoo/mail/ya...





Yahoo! Customer Service


866-562-7219


408-349-3300


408.349.1572





The E-Mail address for Yahoo!customer care is


cc-advoc@yahoo-inc.com


or


y_answers_team@yahoo.com





Hope some of this info helps!!!
Reply:Yahoo and IE seem to be incompatible right now at medium to high cookie settings. You may access Yahoo Mail with a different browser, such as Firefox. Just type yahoo.mail.com in the address bar. I am able to get through with Firefox, and I hope you can too.





Or, you can set your cookies at the lowest possible setting, and that should work too. It bugs me to have to do this, but at least it will help you get your emails if you are browsing with Internet Explorer. You can always reset your cookies after accessing your email.





Or, switch back to Yahoo mail classic:





1. Click "Options" then "Mail Options" in the upper right corner of your


Mail page.





2. Once the new page opens, verify that the "General Preferences" tab is


selected. If not, click on it.





3. Click "Save".

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